Senior National Account Manager

Overview of the Business

Our client is a leading international FMCG business with a strong presence across the UK grocery market and a portfolio of highly recognised consumer brands. Operating within a fast-paced and category-leading environment, the business is known for its strong customer partnerships, commercial capability and continued investment in both people and innovation.

With a collaborative culture and ambitious growth plans, they are looking to appoint a Senior National Account Manager to lead one of their key strategic grocery accounts.

Overview of the Role

This is a high-profile Senior National Account Manager role with full responsibility for a major UK grocery retailer. The successful candidate will be responsible for developing and executing the customer strategy, delivering profitable growth and strengthening long-term customer partnerships.

The role would suit either an experienced FMCG sales professional or an individual transitioning from a retail buying background who can demonstrate strong commercial acumen, relationship management capability and a strategic mindset.

Working cross-functionally across Category, Marketing, Supply Chain and Finance, you will play a key role in shaping customer plans and delivering against ambitious business objectives.

Responsibilities

• Own and deliver the commercial strategy for a key grocery retail account.
• Develop and execute Joint Business Plans aligned to customer and internal objectives.
• Lead annual trading negotiations including pricing, promotional strategy and investment planning.
• Deliver against sales, profit and market share targets.
• Build strong relationships across Buying, Category and Supply Chain functions within the customer.
• Identify and unlock opportunities for growth across core and innovation ranges.
• Work closely with internal teams to ensure best-in-class execution and customer delivery.
• Manage forecasting, budgeting and promotional spend to ensure strong commercial control.
• Translate customer and market insights into actionable business plans.
• Act as a key internal advocate for the customer, influencing cross-functional stakeholders.

Qualifications

• Proven experience within FMCG Sales, National Account Management or Retail Buying.
• Strong understanding of the UK grocery retail environment.
• Demonstrable commercial acumen and negotiation capability.
• Experience managing or supporting major grocery retail accounts advantageous.
• Strong analytical skills with the ability to interpret data and identify opportunities.
• Excellent communication and stakeholder management skills.
• Highly organised with the ability to manage multiple priorities in a fast-paced environment.
• Degree educated or equivalent commercial experience.

Key Competencies:

• Relationship building and influencing skills
• Strategic thinking and commercial awareness
• Strong negotiation capability
• Results-driven mindset
• Collaborative and cross-functional approach

This is an excellent opportunity to join a market-leading FMCG business in a highly visible commercial role, offering strong career development and the chance to manage a key strategic retail partnership.